Dispatch
Serving communities all over western Washington is a big job. In order to take on that challenge and meet it, Northwest Transport uses a proprietary software solution that ensures our drivers are on-time as much as possible. It also allows us to communicate with clients who would like to know the status of their ride. Sometimes, traffic can bring things to a standstill, but our dispatching abilities allow us to communicate effectively with you, to let you know if your driver is around the corner or 10 minutes away.
Our software, however, is only a tool that our professional dispatchers use to provide the best service possible. With Northwest Transport, you'll never be talking to a recording. We are hands-on and committed to bringing you the best in specialized wheelchair and ambulatory transportation.